@charset "UTF-8";

/* ==========================================================================
   Project: 御幸建設グループ クレーム対応方針・CS研修
   作成日: 2026年4月8日
   管理部署: システム管理課
   Ver. 2.2.0 (コード整理・重複統合版)
   ========================================================================== */

/* ----------------------------------------------------------------------
   1. ヒーローエリア・基本レイアウト
   ---------------------------------------------------------------------- */
.c-claim-hero-bg {
    background-image: url('../img/claim/claim_top.jpg') !important;
}

.c-cs-section {
    max-width: 1200px;
    margin: 80px auto;
}

.c-cs-section__main-title {
    font-size: 1.8rem;
    font-weight: bold;
    text-align: center;
    margin-bottom: 40px;
    padding-bottom: 15px;
    border-bottom: 3px solid #0070b8;
}

.c-cs-content {
    background: #fff;
    padding: 60px;
    border-radius: 12px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.05);
}

.c-cs-content__sub-title {
    font-size: 1.3rem;
    font-weight: bold;
    border-left: 6px solid #0070b8;
    padding-left: 15px;
    margin: 40px 0 25px;
    color: #333;
}

/* ----------------------------------------------------------------------
   2. グリッド・カード共通パーツ
   ---------------------------------------------------------------------- */

/* グリッド設定 */
.c-skill-grid--2col {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 30px;
    margin: 40px 0;
    align-items: stretch;
}

.c-skill-grid--3col {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 20px;
    align-items: stretch;
}

/* カード基本デザイン（統合版） */
.c-skill-card {
    background: #fff;
    border: 1px solid #eef2f5;
    padding: 50px 35px 40px;
    border-radius: 12px;
    position: relative;
    box-shadow: 0 4px 15px rgba(0, 112, 184, 0.05);
    display: flex;
    flex-direction: column;
    height: 100%;
}

.c-skill-card--full {
    grid-column: 1 / -1;
    max-width: 800px;
    margin: 0 auto;
}

/* 番号バッジ */
.c-skill-card__num {
    position: absolute;
    top: 20px;
    left: 20px;
    background: #0070b8;
    color: #fff;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.85rem;
    font-weight: bold;
}

/* アイコン・タイトル */
.c-skill-card__icon {
    text-align: center;
    margin-bottom: 20px;
    color: #0070b8;
    width: 100%;
}

.c-skill-card__icon .material-symbols-outlined {
    font-size: 44px;
}

.c-skill-card__title {
    color: #0070b8;
    text-align: center;
    font-size: 1.4rem;
    font-weight: bold;
    margin-bottom: 30px;
    border-bottom: 2px solid #f0f7ff;
    padding-bottom: 12px;
    min-height: 3em;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* テキスト・リスト */
.c-skill-card__summary {
    font-size: 1rem;
    background: #f0f7ff;
    padding: 18px;
    border-radius: 8px;
    margin-bottom: 25px;
    line-height: 1.7;
    color: #333;
    font-weight: 500;
}

.c-skill-card__list {
    list-style: none;
    padding: 0;
    margin: 0;
}

.c-skill-card__list li {
    position: relative;
    padding-left: 1.4em;
    margin-bottom: 15px;
    font-size: 0.95rem;
    line-height: 1.8;
    color: #444;
}

.c-skill-card__list li::before {
    content: "・";
    position: absolute;
    left: 0;
    color: #0070b8;
    font-weight: bold;
}

.c-skill-card__list li span {
    font-weight: bold;
    color: #333;
}

/* ----------------------------------------------------------------------
   3. クレーム対応方針（透かし・ペーパー風）
   ---------------------------------------------------------------------- */
.c-claim-paper {
    max-width: 1200px;
    margin: 0 auto 80px;
    background: #fff;
    padding: 2px;
    background: linear-gradient(135deg, #0070b8 0%, #0070b8 15px, #fff 15px);
    box-shadow: 0 15px 40px rgba(0,0,0,0.1);
    border-radius: 4px;
    position: relative;
    overflow: hidden;
}

.c-claim-watermark {
    position: absolute;
    top: 50%; left: 50%;
    transform: translate(-50%, -50%);
    width: 75%; height: 75%;
    background: url('../img/claim/miyuki~ao.jpg') no-repeat center / contain;
    opacity: 0.18;
    z-index: 1;
    pointer-events: none;
}

.c-claim-paper__inner {
    padding: 80px 100px;
    border: 1px solid #eee;
    background: transparent;
    position: relative;
    z-index: 2;
}

.c-claim-header__title {
    font-size: 1.6rem;
    font-weight: bold;
    text-align: center;
    margin-bottom: 50px;
    letter-spacing: 0.1em;
    color: #0070b8;
}

.c-claim-row {
    display: flex;
    align-items: flex-start;
    padding: 30px 0;
    border-bottom: 1px solid rgba(0, 0, 0, 0.05);
}

.c-claim-row__symbol {
    flex: 0 0 60px;
    font-size: 1.6rem;
    font-weight: bold;
}

.c-claim-row__text {
    flex: 1;
    font-size: 1.15rem;
    line-height: 2.2;
    color: #222;
    font-weight: 500;
}

/* ----------------------------------------------------------------------
   4. 心理パターン分析（余白拡張版）
   ---------------------------------------------------------------------- */
.c-psychology-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 35px;
}

.c-psychology-grid--center {
    display: flex;
    justify-content: center;
    gap: 35px;
}

.c-psychology-card {
    background: #fff;
    border: 1px solid #e9ecef;
    border-radius: 12px;
    padding: 60px 30px 45px;
    position: relative;
    box-shadow: 0 6px 15px rgba(0, 112, 184, 0.05);
    text-align: center;
}

.c-psychology-card__num {
    position: absolute;
    top: 20px; left: 20px;
    background: #0070b8;
    color: #fff;
    width: 28px; height: 28px;
    border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    font-size: 0.85rem; font-weight: bold;
}

.c-psychology-card__title {
    color: #0070b8;
    font-size: 1.25rem;
    font-weight: bold;
    margin-bottom: 40px;
    position: relative;
    padding-bottom: 20px;
}

.c-psychology-card__title::after {
    content: '';
    position: absolute;
    bottom: 0; left: 20%;
    width: 60%; height: 1px;
    background: #dce8f5;
}

.c-psychology-card__body {
    background: #f8f9fa;
    padding: 25px 20px;
    border-radius: 8px;
    font-size: 0.95rem;
    line-height: 1.8;
    min-height: 110px;
    display: flex; align-items: center; justify-content: center;
}

/* ----------------------------------------------------------------------
   5. ユーティリティ・レスポンシブ
   ---------------------------------------------------------------------- */
.u-bg-light-blue { background: #f0f7ff !important; border-color: #0070b8 !important; }
.mbottom20 { margin-bottom: 20px !important; }
.mbottom40 { margin-bottom: 40px !important; }
.foot-note-text { text-align: center; margin-top: 30px; font-weight: 500; }

@media screen and (max-width: 960px) {
    .c-cs-content, .c-claim-paper__inner { padding: 40px 20px; }
    .c-skill-grid--3col, .c-psychology-grid { grid-template-columns: repeat(2, 1fr); }
}

@media screen and (max-width: 768px) {
    .c-skill-grid--2col, .c-skill-grid--3col, .c-psychology-grid, .c-psychology-grid--center { 
        grid-template-columns: 1fr; 
        flex-direction: column;
    }
    .c-claim-row__text { font-size: 1rem; }
}

/* ----------------------------------------------------------------------
   6 対応のポイント：カード装飾（視認性特化）
   ---------------------------------------------------------------------- */

.u-mt-0 { margin-top: 0 !important; }

.c-point-card {
    background-color: #f0f7ff; /* 薄い御幸ブルー */
    padding: 50px 60px; /* 余白を広く取り、圧迫感を解消 */
    border-radius: 12px;
    border: 1px solid #dce8f5;
    box-shadow: 0 4px 15px rgba(0, 112, 184, 0.05);
}

.c-point-list {
    list-style: none;
    padding: 0;
    margin: 30px 0 0; /* タイトルとの間隔を確保 */
}

.c-point-list__item {
    position: relative;
    padding-left: 1.8em; /* ドットと文字の間隔を広げる */
    margin-bottom: 20px; /* 項目間の余白を拡張 */
    line-height: 2.0; /* 行間を広くして読みやすく */
    color: #333;
    font-size: 1.05rem;
}

/* 箇条書きドットを強調 */
.c-point-list__item::before {
    content: "・";
    position: absolute;
    left: 0;
    color: #0070b8; /* 御幸ブルー */
    font-weight: bold;
    font-size: 1.2rem;
}

/* 特定の単語（迅速な状況確認など）の色調整用 */
.u-blue { color: #0070b8 !important; }

/* スマホ対応 */
@media screen and (max-width: 768px) {
    .c-point-card { padding: 30px 20px; }
    .c-point-list__item { font-size: 0.95rem; }
}

/* ----------------------------------------------------------------------
   7 なぜなぜ分析：フローレイアウト最適化
   ---------------------------------------------------------------------- */

.c-analysis-box {
    padding: 50px 20px;
    background: #fcfdfe;
    border-radius: 12px;
    display: flex;
    flex-direction: column;
    align-items: center;
}

.c-analysis-step {
    background: #fff;
    border: 1px solid #dce4ec;
    border-radius: 8px;
    padding: 20px 40px;
    width: 100%;
    max-width: 650px;
    display: flex;
    align-items: center;
    box-shadow: 0 2px 8px rgba(0, 112, 184, 0.05);
}

/* 最後のステップを赤枠で強調 */
.c-analysis-step--bottom {
    border: 2px solid #d9534f; /* u-bg-red 相当の色 */
    background: #fffafa;
}

.c-analysis-step__label,
.c-analysis-step__num {
    background: #0070b8;
    color: #fff;
    padding: 6px 15px;
    border-radius: 4px;
    font-size: 0.9rem;
    font-weight: bold;
    margin-right: 25px;
    white-space: nowrap;
}

.c-analysis-step__text {
    font-size: 1.15rem;
    color: #333;
    margin: 0;
    line-height: 1.4;
}

.c-analysis-arrow {
    padding: 15px 0;
    color: #0070b8;
    opacity: 0.6;
}

/* 共通カラーユーティリティ */
.u-bg-red { background-color: #d9534f !important; }

/* ----------------------------------------------------------------------
   8 詳細な違い：対比カード装飾（Ver. 2.4.1）
   ---------------------------------------------------------------------- */

/* 2色のラベル用ユーティリティ（既存コードの活用） */
.u-bg-blue { background-color: #0070b8 !important; }
.u-bg-red  { background-color: #d9534f !important; }

/* カード内のラベル表示 */
.c-skill-card__label {
    display: block;
    color: #ffffff;
    font-weight: bold;
    padding: 8px 20px;
    border-radius: 4px;
    margin: 0 auto 25px;
    font-size: 1.1rem;
    width: fit-content;
    text-align: center;
}

/* テキスト領域の調整：文頭を揃えて読みやすく */
.c-skill-card__text p {
    margin: 0;
    font-size: 0.95rem;
    color: #444;
    line-height: 1.9;
    text-align: left; /* 文頭を揃える */
}

/* アイコンの色をラベルに合わせる（オプション） */
.c-skill-card:nth-child(1) .material-symbols-outlined { color: #0070b8; }
.c-skill-card:nth-child(2) .material-symbols-outlined { color: #d9534f; }

/* ----------------------------------------------------------------------
   9 重要性が高まっている背景：カードレイアウト最適化
   ---------------------------------------------------------------------- */

/* カード内のテキスト領域をさらに読みやすく調整 */
.c-skill-card__text p {
    margin: 0;
    font-size: 0.92rem;
    color: #444;
    line-height: 2.0; /* 行間をさらに広げて「詰まり感」を払拭 */
    text-align: justify; /* 両端揃えでビジネス文書としての美しさを確保 */
}

/* 2つ目のカードタイトルの改行調整 */
.c-skill-card__title {
    min-height: 3.5em; /* 2行以上のタイトルに対応できるよう少し高さを確保 */
}

/* アイコンの色を御幸ブルーに固定 */
.c-skill-card__icon .material-symbols-outlined {
    color: #0070b8;
    font-size: 48px;
}